Privacy Policy – starbites.in

Last Updated: 22 October 2026

StarBites (“we”, “our”, or “us”) operates starbites.in. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our services.

Information We Collect

Depending on your interaction with StarBites, we may collect:

Name and contact details, such as mobile number and email address.
Booking information, including selected artist, occasion, requested message, and preferred delivery date.
Payment confirmation and transaction reference details needed to verify an order.
Communications you send to us regarding bookings, refunds, or customer support.
Basic technical information that may be collected by the website or its service providers.

Please do not submit passwords, payment card PINs, or one-time passwords through our forms or messages.

How We Use Your Information

We may use your information to:

Process and manage booking requests.
Coordinate confirmed orders with the relevant artist.
Contact you about booking details, delivery, payment confirmation, or customer support.
Handle cancellations, refunds, and complaints.
Maintain business records and comply with applicable legal obligations.
Protect the website and prevent misuse or fraudulent activity.

Sharing of Information

We do not sell your personal information.

We may share information only where reasonably necessary to provide the requested service or operate our business, including with:

The selected artist, to the extent needed to create the requested personalized video.
Payment providers, where necessary to process or verify payments.
Website hosting, form, email, and technical service providers.
Professional advisers or public authorities where required by law.

We aim to share only the information necessary for the relevant purpose.

Payments

Payments may be processed through third-party payment services. Those providers may process payment information under their own privacy and security terms.

StarBites does not ask customers to share their payment PINs, passwords, or OTPs.

Storage and Security

We take reasonable steps to protect the personal information we hold against unauthorized access, loss, or misuse. Information may be stored in our website, email, form-management systems, or business records.

No method of electronic storage or transmission can be guaranteed to be completely secure.

Retention of Information

We retain information for as long as reasonably necessary to manage bookings, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Cookies and Third-Party Services

Our website or its service providers may use cookies or similar technologies for website functionality, security, analytics, or other disclosed purposes.

Third-party services may process information according to their own privacy policies. Where required, appropriate notices or choices will be provided.

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and any records we are legally required to retain.

We will review and respond to requests in accordance with applicable requirements.

Children’s Information

Our services are not intended to collect children’s personal information unnecessarily. A parent or lawful guardian should make bookings on behalf of a child where appropriate.

Changes to This Policy

We may update this Privacy Policy as our services or legal requirements change. The latest version will be published on this page with its updated date.

For privacy-related questions or requests, please use the contact details provided on the Contact Us page of starbites.in.